Hospitality industry in a talent crunch

Hopitality industry: hospitality industry is expected to d around 1 million jobs in next few years as sector is grappling with huge shortage of talent amid rapid expansion after Covid-19 pandemic, say experts.

current demand-supply gap of talent in industry stands at around 55-60 per cent, indicating a substantial mismatch between needs and available talent pool, Randst India Director, Professional Talent Solutions, Sanjay Shetty told PTI.

Issues related to talent shortages was fuelled by post-pandemic boom in demand, Shetty said, ding that momentum is expected to continue in next few years with at least a million jobs being created.

According to industry leers, overall hiring has more than qurupled post-Covid with entry-level positions emerging as most sought-after in past two years.

Some companies are upskilling existing talent or recruiting from or industries to fill void, while ors have intensified efforts to attract and retain talent by offering competitive salaries, benefits, and career growth.

TeamLease Degree Apprenticeship Vice President and Business He Dhriti Prasanna Mahanta said, "It is estimated that in 2023, tourism and hospitality industry provided employment to around 11.1 million people. By 2024, it is expected to require a workforce of 11.8 million individuals. This demand is predicted to increase to 14.8 million by 2028, with an annual growth of 16.5 per cent."

Balasubramanian A, VP and Business He at Staffing, TeamLease Services, also flagged vast gap between current manpower and future requirements, saying, "data from Tourism and Hospitality Skill Council (THSC) indicates that in 2023, only a fraction of available seats for hospitality management programmes were filled".

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