FM Sitharaman unveils Doorstep Banking Services by PSBs; declares EASE 2.0 Index results

Union Finance Minister Nirmala Sitharaman on Wednesday inaugurated Doorstep Banking Services by Public Sector Banks (PSBs), to provide convenience of banking services to people at ir doorsteps.

services can be rendered by doorstep banking nts deployed by selected Service providers at 100 centres across country, a press release issued by Finance Ministry said. FM Sitharaman also participated in awards ceremony to felicitate best performing banks on EASE Banking Reforms Index.

"As part of EASE Reforms, Doorstep Banking Services is envisd to provide convenience of banking services to customers at ir doorstep through universal touchpoints of Call Centre, Web Portal or Mobile App. Customers can also track ir service request through se channels," release said.

services would benefit all customers, particularly Senior Citizens and Divyangs who can easily avail se services at minal charges.

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Performance of PSBs on EASE 2.0 index

"PSBs have shown a healthy trajectory in ir performance over four quarters since launch of EASE 2.0 Reforms nda. overall score of PSBs increased by 37% between March-2019 and March-2020, with aver EASE index score improving from 49.2 to 67.4 out of 100,” release said.  

According to Finance Ministry, PSBs have shown significant progress across six mes of Reforms nda, with highest improvement seen in mes - 'Responsible Banking', 'Governance and HR', 'PSBs as Udyamimitra for MSMEs', and Credit off-take.

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Major achievements between March 2018-2020,

In a major achievement, most PSB customers w have access to more than 35 services including IMPS, NEFT, RTGS, intra-bank transfer, account statement, cheque book request on mobile/Internet banking and 23 services such as cheque book issuance, cheque status, issuance of form 16A, block/activate debit card on call centre. availability of services to customers has nearly doubled over last 24 months.

Nearly four crore active customers have been using mobile and internet banking with a 140% increase in financial transactions through online banking channels and almost 50% of financial transactions through digital means.

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(With inputs from ncy)