Published 18:43 IST, October 16th 2020
Karanvir Bohra calls out Spice Jet for 'poor customer service', gets schooled by netizens
Karanvir Bohra accused Spice Jet of poor customer service. However, internet users reminded the star of the rules that apply to luggage in flights. Read to know
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Karanvir Bohra got into a tiff with netizens over certain remarks he made in regards to Spice Jet and their services. The actor took to Twitter to accuse Spice Jet of charging him extra for mere 4 kilograms for his luggage. The actor was not pleased by this action done by the Spice Jet Staff and called them out on social media for their treatment.
The actor in his statement mentioned that he considers the act as poor customer service and that he should’ve been allowed a waiver since his luggage was just 4kgs above the allowed unit. He also posted a picture of the weight measurement and the employee who was present at the spot.
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Karanvir Bohra reminded about the luggage rules by netizens
However, netizens did not let Spice Jet take the fall for the comments made by Karanvir Bohra. Thus, they reminded Karanvir Bohra about the rules of air travel and luggage allowances. They mentioned that the rules for celebrities or regular people are just the same. The airline company can charge for extra luggage if it exceeds the limit prescribed. Several comments came in pouring who opposed Karanvir Bohra’s stance on the matter.
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Karanvir Bohra in his tweet also spoke about an employee named Deepak who he claimed refused to give him a customer waiver. People resorted to hailing Deepak and congratulated him for doing his job well. They praised the employee for standing up for what he was expected to do on duty. They also praised the employee for not bending the rules for a celebrity and keeping it the same for everyone. Several comments later, Spice Jet responded to the statements made by Karanvir Bohra.
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The airline company greeted Karanvir Bohra and mentioned that the case of excess baggage rules is the same for everyone. Thus the charges will be levied as per the policy set up. The airline company then assured Karanvir Bohra that his feedback has been noted by them.
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However, the people did not stop and gave Karanvir Bohra a piece of their mind and wrote how the rules cannot be changed for one person and thus apply the same to everyone travelling. The actor has since then not responded to any of the tweets posted.
18:43 IST, October 16th 2020