Delhi Metro to provide average waiting time at busy stations during peak hours on social media

In a first, Delhi Metro, starting Thursday, will provide on social media real-time aver waiting duration at a few busy stations during morning and evening peak hours, officials said.

information will be provided in case waiting time goes beyond 20 minutes, y said.

This initiative is aimed at helping commuters plan ir journey effectively so as to avoid long queues at entry or exit, amid COVID-19 pandemic, officials said.

In a first, Delhi Metro Rail Corporation will provide real-time aver waiting time at selected busy stations during morning and evening peak hours, in case waiting time goes beyond 20 minutes,  DMRC said in a statement.

Starting vember 12, official social media ps, handles of DMRC will post updates on aver waiting time at ten stations during peak hours in morning (8:30 AM to 10:30 AM) and evening (5:30 PM to 7:30 PM), it said.

stations covered under this initiative are -- Chandni Chowk, Chawri Bazaar, Patel Chowk, Rajiv Chowk, Central Secretariat, Huda City Centre, Lal Quila, Barakhambha Road, JLN Stadium and Saket, DMRC said.

operations staff deployed at se stations will continuously monitor crowd at se stations during peak hours and assess waiting time.

same will furr be informed to commuters if it goes beyond 20 minutes, through official social media handles and ps of DMRC.

In case of any fluctuations in traffic or crowd, waiting time will be modified accordingly and will be also informed subsequently, it said.

selection of se stations and timings for providing updates has been done on basis of traffic observed during peak hours.

"This is being started on an experimental basis and will be considered for implementation on more stations, if required, on basis of feedback received from commuters," it said.

Presently, commuters are being permitted into metro stations only after adhering to prescribed COVID-19 safety rms. number of passengers in trains has also been restricted to ensure social distancing.

DMRC has also advised commuters to keep at least 15-20 minutes extra time for ir travel due to new travel protocols in place which were implemented when metro services resumed from September 7 onwards. 

(IM CREDITS:PTI)