DIAL gears up for post lockdown days, with focus on maintaining social distancing norms

Delhi International Airport Limited (DIAL), led by GMR Group, is all set to provide a safe and healthy environment to passengers flying out of Indira Gandhi International Airport  (IGIA) when operations resume after current nationwide lockdown ends.

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airport is following government’s directions ever since nationwide lockdown was anunced on March 25 and extended till May 3, including restrictions on commercial flight operations.  DIAL is gearing up in full swing to emerge from global pandemic. It has taken several measures to sanitize terminal's buildings and ensure strict compliance of social distancing rms by passengers and staff to minimize human contact in post-lockdown days. To encour compliance of social distancing rms at airport, DIAL will deploy additional queue manrs at kerb side (city side), check-in halls, security check areas, and boarding gates, with social distancing markers/reminders. DIAL will encour all passengers to wear masks and maintain social distancing at all times,  to ensure ir own safety and well being.

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To make social distancing more effective among passengers, DIAL has planned to put visually impactful designs at various places. For instance, sign in colored tape have been placed at various standpoints and staggered seating arrangement with different markers have been positioned on alternate chairs to maintain gap.

Additional seating arrangements will be done in check-in area for passengers near check-in counters, security areas and near immigration.  Also, DIAL is conducting deep cleaning every day at its vast premise of 6,08,000 square meters of airport terminals. A team of 500 professionals have been deployed to carry out frequent disinfection drive after every hour.  Regular sanitization of high contact surfaces, such as desks, chairs, elevators, railings, CUSS,  trolleys, handles, trays, bagg belts, etc. inside terminals is being carried out and will continue when airport reopens. Apart from se, washrooms will be closed after every hour to sanitize all its surfaces. DIAL will install auto-dispensing sanitizers in terminals. 

In order to avoid close contact and crowding at counters, passengers will be encourd to check-in at home or use self-service facilities such as self-check-in facility, self bag tag facility, scan & fly, etc. airport also plans to install UV machines to sanitize checked baggs. For safety of passengers and staff, trolleys would be disinfected after each use.  

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DIAL will create environments in food courts, lounges, and shops to encour social distancing and or aseptic precautions. Apart from se, DIAL will also have facilities to isolate suspected COVID-19 passengers at airport in accordance to government direction. A team of DIAL security staff will be deployed at various entry points to screen airport staff. y will be provided with adequate protective equipment, including masks and gloves.

“DIAL leaves stone unturned when it comes to well-being of its passengers. disinfection aims to create a safe and healthy environment for passengers and staff members when operations resume at airport. DIAL is going to continue its awareness drive by educating and encouraging passengers to maintain social distancing while in queue. Delhi Airport is also conducting training and assessments of key service personnel, run checks on major facilities, and performing risk evaluations to prepare for resuming operations,” said CEO-DIAL Videh Kumar Jaipuriar.

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