“Disaster!”: Air India Passenger's Nightmarish Flight Goes Viral, Sparking Outrage

incidents of customers getting b service are increasing day by day and one such incident came into highlights.In a recent Instagram post, user Akul Dhingra detailed his troubling experience while flying with Air India from New York to Delhi.

Dhingra's post, which has garnered over 1.4 million views, highlighted multiple issues he encountered during flight, including broken hephone jacks, malfunctioning sliding tables, and an inoperative in-flight entertainment system.

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Akul posted whole scenario through a video on Instagram with a caption. He wrote, "My Air India flight from NY to Delhi was a disaster!" Dhingra captioned his video. footage revealed damaged seats marred with scratches, non-functional hephone jacks, and defective sliding tables. Despite se setbacks, Dhingra mentioned that food quality was "decent and satisfying."

User's reactions on post:

Dhingra's post has attracted numerous comments from or disgruntled passengers, sharing ir own negative experiences with Air India. One commenter wrote, "Never again! Flew once with @airindia, worse service and quality of any airline! Stewardess kept serving guy in front of me drinks, and he peed in his seat with piss streaming down everywhere! Ugh!"

Anor user shared a similar ordeal, stating, "Travelled once on Air India, and y did not serve any food for 5 hours on an 8-hour flight from Sydney to Singapore. Why? y didn't have enough food for everyone on flight. No water eir. Horror story!"

Some comments suggested that issues might be specific to certain routes or aircraft. "You should fly from Mumbai. y use ex-Etih aircraft, which are in better conditions. Also, yes, New York is infamous for terrible catering. I experienced this while flying with Air France, so you can't blame Air India for that, but yes, old aircraft need a terrible renovation quickly," one user remarked.

Anor commenter echoed Dhingra's concerns about condition of aircraft: "When I traveled last year, two bathrooms were not working and same condition as you described. Never again, Air India."