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Published 15:54 IST, October 5th 2024

IndiGo System Slowdown: Airline Issues Travel Advisory For Flyers | Read Here

Indigo Airlines has issued a travel advisory warning passengers of potential flight delays and disruptions due to a temporary system slowdown.

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Mumbai: Domestic carrier IndiGo on Saturday said it is facing a temporary system slowdown across its network, affecting its website and bookings.

Indigo System Slowdown

India's largest carrier, IndiGo Airlines, has issued a travel advisory warning passengers of potential flight delays and disruptions due to a temporary system slowdown affecting its entire network. The airline acknowledged that the issue has impacted its website, booking systems, and airport operations, leading to longer wait times and slower processing.

"We apologize for any inconvenience this may cause and appreciate your patience," IndiGo said in a statement. "Our technical teams are working tirelessly to resolve the issue and restore normal operations as soon as possible."

To minimize disruptions, Indigo Airline has advised passengers to:

  • Plan for additional time at the airport.
  • Check for regular updates on flight status.
  • Seek assistance from airline staff if needed.

IndiGo says it is committed to providing the necessary support to passengers affected by the system outage and is working diligently to restore full operational functionality. While there is no specific timeline for resolving the issue, the airline has promised to keep passengers informed of any updates.

As the festive season approaches and travel demand increases, IndiGo urges passengers to stay updated on the latest information from the airline.

The airline also said this may result in slower check-ins and that it is working to restore the normalcy at the earliest.

"We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport," IndiGo said in a travel advisory posted on X.

Indigo Travel Advisory

It further said, "We are working diligently to restore stability and normalcy as quickly as possible." IndiGo operates over 2,000 flights, including international, per day. 

A major technical glitch leading to system outage disrupted the operations of IndiGo Airlines across the country on Saturday, causing significant delays and inconvenience for passengers.

Updated 15:54 IST, October 5th 2024

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