Published 23:32 IST, July 26th 2024
'Sweating And Suffocating': TN Minister Complains About Faulty AC Aboard Indigo Flight
Tamil Nadu Minister TRB Rajaa complains about faulty AC aboard a Tiruchirappalli-bound Indigo flight leaving passengers sweating and suffocating.
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Chennai: Passengers onboard a Tiruchirappalli-bound Indigo flight allegedly left sweating and suffocating due to faulty air-conditioning. The matter surfaced after Tamil Nadu Industries Minister TRB Rajaa on Friday complained about the Indigo Airlines flight, saying passengers were "sweating and suffocating" onboard due to faulty air-conditioning.
DMK leader Rajaa took to X to share the incident, saying that the discomfort due to faulty air-conditioning should qualify as "deficient service" under the Consumer Protection Act.
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The airlines later responded over the post apologising for the inconvenience.
In his post, Rajaa stated, "EACH AND EVERY passenger on the 6E7028 today was sweating and suffocating because the air conditioning system was not working properly."
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"This should qualify as deficient service under the Consumer Protection Act! Travel by a low-cost carrier does not mean that the passengers are to be treated with any less care, attention, respect or courtesy, or that there can be dilution in the minimum standards of safety, security or efficiency!," Raja added in the post.
There was also turbulence on the journey, which added to the ordeal of the passengers, many of whom were from abroad and taking a connecting flight. "Several of them were seen praying and holding on to their seats and many were cursing the poor pilot, who actually pulled off a perfect landing even in this extremely turbulent weather," Rajaa, who was on the flight, added.
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23:32 IST, July 26th 2024