Vistara-Air India Merger: What Will Happen To Booked Tickets For Journey Date After Nov 11

New Delhi: Vistara airlines will stop operating from November 12 and will fly to sunset on November 11, ahead of its merger with Air India. Post November 11, all the aircrafts and crew of the airline will move to Air India. But what will happen to your planned travels, tickets which have already been booked after November 11.

Vistara has said that those who have already booked their tickets for beyond November 11 will have their tickets transferred to Air India.

In an official communication, the airline said, “All customers who have already booked with Vistara for travel 12-November-2024 onwards will have their tickets transferred to Air India and will soon receive communication via email and SMS regarding this change."

Booking tickets beyond Nov 12 from Sep 3 will redirect to Air India  

From September 3, passengers wanting to book flights departing on or after November 12 through Vistara's website will progressively be redirected to Air India's site to complete the booking.

"All customers already booked on Vistara flights after 12th November will automatically have their reservations converted to Air India flight numbers; this will occur in phases during September, and customers will be individually informed when this occurs," Wilson said.

He said that with the regulatory approvals now in hand, the movement of aircraft and crew from the Vistara Air Operator Certificate to Air India's has been set for November 12.

"As we now embark on the final stretch of this long and complicated process, let's maintain the focus and effort to ensure that our collective customers and colleagues experience the smoothest of transitions," Wilson said in the message.

With regulatory approvals in place, Air India chief Campbell Wilson earlier today said November 12 has been set as the date for the movement of aircraft and crew of Vistara to Air India.

Vistara-Air India merger

Vistara, a joint venture between Tata Group and Singapore Airlines, is getting merged with Air India. Post merger, the Singapore carrier will have a 25.1 per cent stake in Tata Group-owned Air India.

The government has approved the foreign direct investment by Singapore Airlines as part of the merger.

In a message to the staff on Friday, Wilson said they are now embarking on the final stretch of the long and complicated merger process. The merger was announced in November 2022.

Wilson said that for Vistara flights on or after November 12, the flight numbers will change to Air India ones, even though in nearly all cases the aircraft, schedule and operating crew will be unchanged until early 2025.

With inputs from PTI