Published 12:53 IST, April 12th 2024

Distacart Founders' Vision to Make Indian Products More Accessible Globally Comes to Life

The company successfully ships to over 40 countries and has become a leading e-commerce platform.

Reported by: Digital Desk
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Distacart Founders' Vision | Image: Distacart Founders
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Distacart, a company that delivers Indian products to customers around world, has certainly achieved its goal. Offering a wide range of Indian products, from wellness and beauty items to clothing and food products, company successfully ships to over 40 countries and has become a leing e-commerce platform providing cost-effective and time-friendly solutions for customers looking to purchase Indian products.

In today's globalised world, people have become more connected than ever before, and demand for products from different parts of world has increased significantly. Finding specific products, especially Indian products, has been a challenge. re is a substantial global demand for Indian products, and locating such items in or parts of world has been an ongoing struggle. Recognizing this gap, in 2017, USA-based Indian, Mr Kiran launched Distacart with intention of helping customers worldwide buy Indian products directly from small businesses and brands via India, saving time and money.

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Mr. Kiran, founder of Distacart, was born and raised in India and later moved to United States. During his stay in US, he realized that re was a substantial demand for Indian products, but no reliable platform could provide m with high-quality and cost-effective products to customers outside India. This is where he got idea to start Distacart. He ded, "Our vision was to bring Indian products to consumers' fingertips anywhere in world. We wanted to create a platform that would connect global customers directly with small Indian businesses and eliminate need for middlemen. To make this process more convenient for consumers, we established a 24x7 helpline, making it easy for m to trust and contact us with any queries”.

Over years, Distacart has helped numerous small Indian businesses reach a global audience and grow ir business. company has formed partnerships with various Indian sellers who provide a wide range of products, including food items, wellness and beauty products, fashion items, and much more. company has also partnered with fast shipping options like FedEx and DHL to deliver se products directly to customers' doorsteps worldwide. This way, small Indian businesses have opportunity to sell ir products to a global customer base without having to worry about logistics of shipping and packaging.

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While discussing success mantra Mr. Kiran, founder and Chairman & Mr Rajesh, Co founder, Distacart said, “Customer service is not just a department; it's foundation of our business. We understand that our customers are reason for our existence, and we will go above and beyond to exceed ir expectations. At Distacart, we take pride in delivering personalized service and building lasting relationships with our customers. Our commitment to exceptional customer service is what sets us apart and drives our success.”

With its consumer-centric business model and commitment to promoting small Indian businesses, along with its recent establishment of warehouses in different countries to reduce delivery times, Distacart is well-positioned to continue its growth trajectory and become a global leer in cross-border e-commerce industry.

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15:25 IST, April 11th 2024