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Published 17:40 IST, July 31st 2024

Why Mobile Banking Is No Longer Optional for Banks?

The people who create those mobile banking apps aren’t just developing software, they’re changing how we interact with financial institutions.

Reported by: Digital Desk
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Why Mobile Banking Is No Longer Optional for Banks? | Image: Open source
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It’s unthinkable in today’s world that a bank wouldn’t have a mobile app. If you’re under 25, you can’t remember a world where you couldn’t do banking on your phone. This is where banking mobile app developers can step in and bridge the gap to connect banks without apps to those customers who desperately want them.

Easy access changes everything

Think about how often you pull out your phone and check your bank’s app. Some of you probably do it at least once a day and you know how invaluable it is to have access to this information. You’re not just looking to see how much money you have in the bank, but you’re also checking to make sure that there are no strange transactions or anything out of the ordinary going on.

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There once was a time when banking was a tedious process where you had to go inside and wait in line for what felt like forever. After you waited in line surrounded by those fuzzy ropes, you finally got to talk to a person who hopefully could answer your questions. If you were lucky, your bank had an ATM, which was easier than waiting in line to talk to a person, but you still had to go there to use the ATM.

Now, thanks to mobile technology, all of our banking needs can be dealt with using an app. The people who create those apps aren’t just developing software, they’re changing how we interact with financial institutions. The shift to digital first banking solutions add a level of accessibility that before was never imaginable.

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Building secure apps to protect user data

We just talked about why customers use mobile banking apps, but now let’s turn our attention to something developers and customers care about, and that is protecting user data. Banking information isn’t just some data that can be thrown around without serious consequences if it gets into the wrong hands. As a developer, you’re protecting the livelihoods of people who rely on their bank accounts to survive.

It’s your job to stay one step ahead of the bad guys. Think about that for a minute: the only thing that separates the customers from the crooks is you. We’re talking about money here, in some cases, entire life savings, and it’s your hard work that protects the customer. App developers aren’t just people creating games to occupy people while they’re doing mundane stuff; they’re fighting on the front lines to make sure all of us are safe.

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Ensuring seamless third-party integrations

If you’re a developer, the term “third-party” has to give you heartburn. There’s no bigger headache than knowing everything you do is going right, but then, out of nowhere, a third-party issue comes along and ruins everything. Somehow, you’ve got to ensure that third-party integrations are seamless and secure.

Users expect these third-party add-ons in their banking app because it makes life easier. No one wants to use a dozen apps for something when you can just tap one and be done. If something can go wrong, it will go wrong, as any developer knows who has any experience with third-party solutions, and the worst part is that you’re always to blame if things don’t go right. You’re the last to get credit when things work properly and the first one to get blamed when the slightest issue arises.

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Guaranteeing smooth performance on every device

Speaking of headaches, here’s another one and it’s something that will never go away. Life would be so much easier as a developer if everyone had the same device. Some companies have several new releases every year and quite a few people like to use their devices until they become bricks. The result, is a never-ending churn of people who are all uses different devices, that you need to create apps for.

Another thing that throws a wrench into everything is that a lot of people never update their apps, and that is a whole can of worms that most developers would rather not think about. For whatever reason, these people think they can use an old outdated app and still be safe, but as a developer, you know that’s anything but the truth.

Customers and developers are in the same boat

We all sink or swim together, no matter how many worlds away we all might feel. The developer always has the user’s best interest in mind, and the customer, well, they just want access to their banking information. The customer wants to know if they have the money to get something from Door dash, and the developer hopes everything runs smoothly so they don’t get a call at four in the morning from their boss asking how they managed to break everything.

17:40 IST, July 31st 2024