Apple to pay $113 million in penalty to settle US investigation of 'batterygate' scandal

Apple is expected to pay $113 million to settle a  multi-state investigation in at least 34 states and District of Columbia for slowing performance of old iPhones in order to preserve its battery. Dubbed as iPhone’s “batterygate” scandal, event involved negative press for tech giant that allegedly “betrayed its customers”. According to lawsuits, iOS was limiting processing power of phones that throttled its operation and battery health. 

Led by states of Arizona, Arkansas, and Indiana, probe accused Apple of declining performance of iOS 10 and iOS 11, according to a release. Apple justified its actions, saying, that lithium-ion batteries "become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as y over time.” Furr, it said that phones’ processor automatically shut down when more battery power was requested than could be supplied by aging processor. While Apple issued a formal apology on December 28, 2017, offering a detailed explanation, and cut down prices of iPhone battery-replacement services from $79 to $29, a probe went underway. 

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Practice 'unfair and deceptive'

On vember 18, nearly 3 quarter of states sought financial penalty and legal commitment from Apple for more transparency towards its customers moving forward. Calling company’s practices as “unfair and deceptive”, Arizona complaint accused Apple of its approach that left customers confused and stranded. It stated that iPhone users were compelled to purchase newer-model of phones from Apple as only probable solution to issue. This, in turn, boosted Apple’s sales by millions per year.

According to outcome of probe, Apple t only has to pay a penalty but will also have to clarify  health and power manment processes on its devices to customers. Big Tech must stop manipulating consumers and tell m whole truth about ir practices and products, Attorney General Mark Brvich said in a statement, questioning Apple’s “we kw what's best for our customers" mindset. 

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