Published 15:47 IST, October 16th 2019

Amazon Pay lets you pay bills just by talking to Alexa, check now

Amazon has announced that its Indian users could now pay their utility bills with Amazon Pay by talking to Alexa.

Reported by: Tech Desk
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Amazon has anunced that its Indian users could w pay ir utility bills with Amazon Pay by talking to Alexa. This new Alexa feature supports payment of bills across categories such as electricity, water, post-paid mobile, cooking gas, broband, and DTH  Users of Amazon Echo, Fire TV Stick and or devices with Alexa built-in can just say commands such as “Alexa, pay my mobile bill” or “Alexa, pay my electricity bill” to start using new feature.  

Amazon Pay through Alexa 

  For existing Amazon Pay users, Alexa would fetch pending bill amount due for bills from ir registered Amazon account. Confirmation, from customers, would n be sought. Here, customers could enable a voice pin on Alexa app in order to d a layer of security to transactions. Once users’ voice is aunticated, Alexa would harness Amazon Pay to complete bill transaction. tifications would n be sent to customer’s registered mobile phone number, confirming transaction. For new Amazon Pay customers, Alexa would send a link to register ir bill details on Amazon shopping app before proceeding with bill payment. 

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 Apart from making payments, customers could also ask Alexa about ir Amazon Pay balances. To resort to this, users could simply ask assistant, “Alexa, what’s my balance?”.  To top-up Amazon Pay account users could say “Alexa, d Rs 500 to my Amazon Pay balance” and Alexa would n send a link to registered users mobile phone number for completing transaction. Finally, existing Alexa users could check information through ir companion app, or just ask “Alexa, tell me about Amazon Pay features”. 

For uninitiated, Amazon Pay provides a host of payment facilities on a single unified platform. This new feature on Alexa would furr help in reducing payment friction as customers would be able to complete ir payment transactions with ir voices. Amazon Pay also comes with multiple cashback and EMI options, to enable its customers purchase commodities at relatively low costs.  

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Puneesh Kumar, Country Manr for Alexa Experiences and Devices, Amazon India stated “We consistently obsess over customer needs and consider ir feedback when developing new Alexa features. This new integration of Amazon Pay with Alexa will help reduce both time and effort for customers who use Amazon Pay for bill payments and repeat similar transactions every month. We are also excited to share that this is an India-first feature which Alexa customers in India can enjoy before any or international customers.”  Mahendra Nerurkar, Director, Amazon Pay ded “ Amazon Pay’s integration with Alexa will enable customers to use digital payments for ir daily use cases making it hassle-free and swift. Paying of bills such as electricity, water, post-paid mobile, cooking gas, DTH and more will become seamless with just one voice command.” 

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15:14 IST, October 16th 2019