Published 16:44 IST, February 6th 2021

Disney Plus not working on Roku: How to troubleshoot the issue?

Disney Plus not working on Roku. Several Roku users have been reporting that they are unable to use Disney Plus on their devices. Learn how to fix the issue.

Reported by: Danish Ansari
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Disney Plus is one of  hottest services out re which comes with a huge catalogue of exclusive movies and content to its subscribers. platform also comes with some exciting bundle deals, making it a preferred choice among most users. Interestingly, it can also be ded to your Roku TV using online Roku Channel Store and found on Roku home screen under streaming channels. service is supported on a range of Roku TV models; however, re have been several instances where users encountered issues running it on ir devices.

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Disney Plus t working on Roku

A number of Roku users have complained that y have been facing issues while trying to get Disney Plus to run on ir devices.  issue has been raised by many users over past; however, it can be caused due to specific reasons.

w, before we focus on  solutions, you should te that Disney+ is available on Roku only in a few countries like United States and Cana. So, first thing you need to do is to make sure that Roku offers Disney Plus in your country. If it is available in your country and you are still having trouble, you can try out  steps detailed below.

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How to fix issue?

If you are having issues trying to run Disney Plus on Roku, first thing you need to do is perform a system restart. Once you have done that, you need to update it to latest version. To perform a restart, follow this path - Settings > System > System restart. To perform a system update, follow se steps - Settings > System update.

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If that doesn’t seem to resolve issue, you need to unplug Roku device from power outlet, n plug it back in after about a minute. In most cases, this should resolve issue. However, if you are still facing issue, you can follow se simple steps.

Step 1: Go to your Roku home screen and select 'Disney+'

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Step 2: Press star button on remote and on 'Remove channel' to delete service.

Step 3: w, go back to home screen and use search bar to search for Disney+ and d it back to device.

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Step 4: on 'd Channel' button to d it back. This should fix issue for most users.

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A number of users have also been facing a Disney Plus error 401 on ir devices, However, one should te that this error code detes device incompatibility and it can be faced across various devices and platforms. In this case, all you need to do is check Disney Plus software and device compatibility list on Disney Plus' official website.

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Im credits: Roku Blog

16:44 IST, February 6th 2021