Published 22:15 IST, March 12th 2020

Will Ticketmaster refund cancelled tickets due to the Coronavirus (COVID-19) outbreak?

Details on Ticketmaster refund policy for the upcoming cancellations because of the recent Coronavirus outbreak. Will you get a refund on the cancelled event?

Reported by: Yash Tripathi
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Ticketmaster is amongst most popular event booking sites around globe. website helps netizens to book tickets for sports events, concerts, rock shows, and more. Numerous users from different corners of world use this portal to book ir events. While many customers are confused if y will get ir refunds due to cancellations of ir favourite events. 

What is Ticketmaster refund policy during Coronavirus outbreak?

Ticketmaster refund policy if event is cancelled due to COVID-19 outbreak

According to Ticketmaster refund policy, a person gets tified about cancellation of any event. A person will receive ir refund automatically through same method of payment used to complete your purchase (eg:- If payment is me using UPI, money comes back into UPI account). refunds are generally delivered within 7-10 business days after Ticketmaster website learns about cancellation of event.

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Ticketmaster refund policy if an event is postponed due to Coronavirus outbreak

If event is postponed, Ticketmaster will contact you via phone or email with information regarding changes in time, venue, date, and more. tickets are valid for new event date. If you are unable to attend  new event date and refunds have been approved by local authorities like event team, artist, venue, or promoter, you will see a "Refund" button within your order in  'My Account' section of your account. If local authorities do t approve for refund n, unfortunately, you will t receive a Ticketmaster refund.

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Source: Ticketmaster Official Site

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How to request Ticketmaster refund for Coronavirus?

  • Sign in to 'My Account' and select your order to view your tickets
  • 'Refund' button
  • Select tickets you'd like to submit a refund for
  • Review details and submit
  • Refunds should be received within 7-10 business days

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22:15 IST, March 12th 2020