Zomato CEO Deepinder Goyal clears air on the protest over Beef and Pork deliveries in West Bengal

Zomato CEO Deepinder Goyal, in his letter to employees, has cleared air on on-going protest by delivery partners in West Bengal. Recently, a group of Zomato delivery partners in Howrah called for an indefinite protest against delivering beef and pork orders. Reports say CEO of an online food delivery app wrote an email letter to employees expressing his views on situation.

Goyal said protest was linked to a recent rate card correction and confined to one a few delivery partners. He also said protest is limited to Howrah area and t entire West Bengal. He also said delivery partners of deliberately framing issue incorrectly.

" issue was primarily related to a recent rate card correction in that area, something we routinely do," Goyal said in his letter to employees.

RE | Zomato delivery fleet protesting against beef and pork orders sparks fresh controversy, Zomato responds

Goyal said rate card correction is part of company's routine process and some delivery riders don’t understand those corrections. He also pointed out in his letter that choice to work with Zomato or t lies with delivery partner. He also said company cant and do t force anyone to do anything citing Zomato's fundamentals of ‘at-will’ employment.

Clarifying issue of delivering beef and pork orders, Goyal said re were zero orders from local homes for any item containing pork in last three months in Howrah. He furr said although re was one order of a food item containing beef, customer cancelled that order "before it was executed, let alone delivered."

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Earlier this month, a massive social debate embarked over a Zomato user's controversial demand for cancellation of his food order because a 'n-Hindu' rider was delivering it. Zomato's response to demand with a mess - "Food doesn't have a religion. It is a religion" later embroiled in ar controversy, with users accusing Zomato of 'Hypocrisy' and 'Double standards' for labelling certain food choices such as 'Halal.'

(With ncy inputs)