Published 11:20 IST, March 6th 2020
OnePlus will now send a local company repair engineer to your house to fix your phone
OnePlus has introduced a doorstep service for device repairs in India. Users will be able to book the service right from the OnePlus Care app. Get the details.
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OnePlus has come up with a new after-sales service initiative for its customers in India. company will w deliver doorstep service and repair for users. This means that if you are a OnePlus user and your device has any problems, a local company engineer will visit your place and fix issue.
company has alrey done a six-month pilot for doorstep repair service before finally making doorstep service official. service is currently available in cities like Mumbai, Bangalore, Delhi, Hyderab, Chennai, and Pune. However, company will soon expand doorstep service to all or tier-1 and some tier-2 cities across India.
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Here is how users can apply for doorstep OnePlus service in India
In order to get your OnePlus device fixed at home, you will first need to downlo and install company’s ‘OnePlus Care’ app. Once installed, you will have to apply for service by ing on 'Book a Repair'. Next, on 'Get an engineer to visit your location', and hit 'Submit'.
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Here, app will prompt you to choose a convenient time slot for OnePlus engineer to visit provided dress. Choose a time slot and you’re done.
Apart from offering doorstep repairs and service, company also provides OnePlus users with a free pick-up and drop-off service. OnePlus has also stated that it is only global brand that provides an on-site doorstep repair service to its customers. However, it is worth pointing out that companies like Xiaomi and Realme also offer similar services to customers in country. And while two brands may t provide doorstep repair service, y offer a pick-up and drop-off facility for service and repairs.
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Possible vants of OnePlus doorstep service
Getting your phone fixed in front of your eyes is certainly one of biggest vants of doorstep service offered by OnePlus as you also get to see wher you are being charged right. In dition, one may also be assured that ir data is safe and t being misused or copied by someone.
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Im credits: Instagram | OnePlus
11:19 IST, March 6th 2020