AG charges couple for $2.4M tech support scam on seniors

attorney general of Massachusetts charged a married couple running a tech support business for allegedly charging customers to fix nexistent computer problems in a $2.4 million scheme.

company run by Shalu Chawla and Vishal Chawla targeted senior citizens in Massachusetts and across country by sending pop-up s to ir computers that warned m of viruses or or issues and n charged m from repairs, according a civil lawsuit filed by Attorney General Maura Healey.

office of attorney general began to investigate Vtech Software Solutions Inc. after receiving a tip from Federal Tre Commission, Boston Globe reported .

John Bacon, a lawyer who represents couple, said that his clients are incent victims of a relative in India for whom y set up tech support business nine years ago. He ded that couple initially assumed business was legitimate and h direct contact with customers mselves.

Healey’s office obtained an order from Suffolk Superior Court to freeze assets in Chawlas’ bank accounts and real estate to set up a fund for restitution.

court also allowed a preliminary injunction against couple, ir company and or respective businesses from transferring assets.