What is ICICI WhatsApp banking service and how can you use it?

ICICI Bank has anunced launch of its WhatsApp banking services for its retail customers to help m fulfil a slew of banking requirements from comfort of ir homes during coronavirus lockdown.

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What is ICICI WhatsApp banking?

ICICI WhatsApp banking is a newly introduced banking service. ICICI recently released a statement saying that ir new WhatsApp service will enable customers to check ir savings account balance, last three transactions, credit card limit, access information pertaining to pre-approved instant loan offers, along with blocking or unblocking of credit and debit cards in a secure manner with end-to-end encryption for all messs. In dition, customers will also be able to get details on three ICICI Bank ATMs in ir area.

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How to use ICICI WhatsApp banking?

To use ICICI WhatsApp banking services, you need to be an active ICICI bank customer with a savings account. You will also need WhatsApp installed on your device to access service. Customers will need to save ICICI Bank's verified WhatsApp profile number – 9324953001 in ir contacts and send a mess 'Hi' on number using mobile number that y have registered with bank. bank will soon respond with a list of available services.

From list of available services, you will be requested to in keyword of service required. Once you input a keyword, requested service will be carried out and displayed on your device instantly.

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Users who have a credit card of bank will also be able to use service to block or unblock ir card. In dition, people who are t ICICI Bank customers can use service to check location of ICICI's branches and/or ATMs around m.

Customers will be able to use all of se services while y are on social platform. Recently, ICICI also introduced a digital service called ‘ICICIStack' which allows instant opening of savings account along with an instant FD and instant PPF, among or features.

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Im credits: Unsplash | Allie Smith