Video: Bengaluru Couple Orders Xbox Controller, Finds Cobra in Amazon Package

Bengaluru: We all know online shopping sometimes leads to delivery mishaps but in a recent incident in Bengaluru has garnered significant attention on social media. 

A couple from Bengaluru claimed that they found a live cobra inside their amazon package. The couple, both software engineers, ordered an Xbox controller from amazon but instead encountered a live cobra upon opening the delivery. Luckily, the venomous snake was stuck to the packaging tape, preventing any harm to their family.

Watch the video here: 

The couple recorded the video and shared it on social media platform X from their handle @Tanvxo with the caption, "We ordered an Xbox controller 2 days ago from Amazon and received a live snake in the package. The package was directly handed over to us by the delivery partner (not left outside). We live on Sarjapur road and captured the entire incident on camera, plus we have eyewitnesses to the same" 

The customer said that they received a refund but raised questions about the risk that this incident posed to their lives. "We did receive a complete refund, but what do we get for risking our lives here with a highly venomous snake?”

“This is clearly a safety breach caused solely by Amazon's negligence and their poor transportation/warehousing hygiene and supervision. Where is the accountability for such a serious lapse in safety?" the couple asked.

Amazon's Response

In response, Amazon tweeted an apology, stating, "We're sorry to know about the inconvenience you've had with the Amazon order. We'd like to have this checked. Please share the required details here, and our team will get back to you soon with an update."

The snake was released safely away from public areas but the couple remained dissatisfied with Amazon’s handling of the situation.