After Zomato, Swiggy user refuses order from Muslim delivery person

Months after controversy over Zomato customer refusing order being delivered by a 'non-Hindu' rider, another incident similar to that one has come to light, this time involving other major food delivery app - Swiggy. A police complaint has been lodged against a Swiggy customer for allegedly refusing to accept food from a delivery boy because of his religion. The complaint was filed by Swiggy delivery executive himself. The incident took place in Hyderabad.

Police inspector P Srinivas said they received a complaint from Swiggy executive Mudassir Suleman on Wednesday saying the customer did not accept the ordered food merely because the delivery boy was a Muslim.

"We are in the process of filing a case against the customer and we will be filing an FIR soon," the police official told news agency PTI.

Zomato user refused to accept food from a non-Hindu rider

Meanwhile, the delivery boy brought the issue to the notice of the Muslim outfit Majlis Bacao Tehreek president Amjed Ullah Khan who posted the matter in his twitter account.

"The customer ordered chicken-65 and requested for a Hindu delivery boy, but Swiggy sent a Muslim boy for delivering the parcel... and the customer refused to take the parcel."

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Swiggy responds

When contacted, Swiggy, in a statement, said "...we embrace diversity and respect different points of view. Every order is automatically assigned to delivery executives based on their location and availability, among others, and not based on individual preferences. As an organisation, we do not discriminate between our partners and customers on any grounds."

The customer who refused to accept the food item could not be contacted. Incidentally, the food was ordered from a restaurant run by a Muslim man, Khan said.

(With PTI inputs)