Published 17:23 IST, March 28th 2020
Netflix not working? Here is everything you need to know about the outage problem
Netflix not working? The site is having problems in loading due to the load of people trying to use the site. Here is everything you need to know about it.
The Netflix app is reportedly having problems loading due to excessive usage because of people who are quarantined in their homes. People using the app have been reporting problems saying that the platform is not working anywhere such as a version of Netflix on phones or smart TVs. These issues of Netflix could continue for a time now.
Why is Netflix not working?
The outage problems are because of all the workers around the globe are in their houses practising social distancing in response to the dangers of the Coronavirus outbreak. The tracking website Down Detector has displayed problems around the world, though mostly these problems are focused in European countries.
The interruption in the usage of the streaming platform started around 6 PM in the continent at the time when people just completed their office work.
Netflix has a status page which showcases the details when Netflix is working or not. However, the site is not showing any message indicating whether it is online or having any problem. But, it has a message indicating that the Coronavirus outbreak has led the online streaming platform to respond slowly.
The statement of the site reads, "Due to the COVID-19 crisis, thousands of our customer support agents are now having to work from home, making it harder to support your calls. So we are seeing higher than normal wait times." This shows that Netflix is unable to provide phone help as well, and only live chat and online support. The message also said, "We’re sorry for the inconvenience and thanks for your patience."
Updated 17:23 IST, March 28th 2020