Published 11:35 IST, December 24th 2024
Man Shares Different Fares for Same Trip on Two Devices, Company Responds'
A man shared his experience on X about noticing varying Uber fares for the same destination when booking through different devices.
Viral Video: Have you ever noticed that Uber charges different fares for the same trip when booking from two different devices? If so, you're not alone. Many people have experienced this. Some think it’s because of differences between Android and iOS phones, while others believe it could depend on how often you go to a certain place.
A man, who’s been dealing with this issue for a while, shared his experience on social media and asked if there’s a "hack" to fix it. He even posted a picture to back up his claim.
Sudhir said, “Same pickup point, destination, and time, but two phones show two different fares. It always happens to me—I end up paying more on my Uber compared to my daughter’s phone. So, I usually ask her to book it for me. Does this happen to you too?" He asked his followers on X.
He stressed, “What is the hack?"
The photo shows, Uber auto for the same pickup point, destination and time showed variations in prices. On an Android device, the fare was Rs 290.79, while on iPhone it was Rs 342.47.
Take a look:
Uber India shared a social media post responding, “Hi there, multiple differences in these two rides impact the prices. The pick-up point, ETA, and drop-off point on these requests vary, which will cause different fares. Uber does not personalise trip pricing based on a rider’s cell phone manufacturer.”
In response to the post, an individual jokingly said, “UBER is peaking into ur SmS for Bank account balance it seems."
“Yes that happens with me too. Sometimes the difference is not much but it can even be more than Rs 30-50. Trust technology to play with your wallet," expressed another
A third commented, “You need to compare your rating (same as you rate drivers) in app with your daughter, club with usage and legacy of the Uber account."
“Android phones are always charged less in any platforms when compared to iphones," shared a fifth.
Updated 15:34 IST, December 24th 2024